Privacy Policy

CODER AGENCY LTD
Last updated: 23 February 2026

1. Who We Are

CODER AGENCY LTD (“we”, “us”, “our”) operates https://coderpixel.co.uk.

Registered Office:
13 The Close
Norwich
England
NR1 4DS

Company Number: 16465441

For privacy enquiries, please contact:
📧 nathan@coderagency.co.uk

We are the data controller responsible for your personal data under UK data protection law.

2. What Personal Data We Collect

We collect personal data when you interact with our website.

a) Contact & Enquiry Forms (WPForms)

When you submit an enquiry, we collect:

  • Name

  • Email address

  • Telephone number

  • Company name

  • Enquiry details

Form submissions are delivered via email and may also be processed within our CRM system.

b) Orders & Payments (WooCommerce + Stripe)

When purchasing video advertising space:

  • Name

  • Email address

  • Company name

  • Billing details

  • Transaction details

Payments are processed securely via Stripe.
We do not store full card details on our servers.

Invoices and order records are stored within WordPress/WooCommerce for accounting and compliance purposes.

Stripe acts as an independent data controller for payment processing.

c) CRM Data (HubSpot)

Enquiry and customer data may be processed and stored within HubSpot, which we use to manage business communications and client relationships.

HubSpot acts as a data processor on our behalf.

d) Automatically Collected Data

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source

  • Session behaviour

This is collected via:

  • Google Analytics 4 (GA4)

  • Sourcebuster JS

  • WooCommerce functional cookies

  • WordPress functional cookies

3. How We Use Your Data

We use personal data to:

  • Respond to enquiries

  • Process orders

  • Issue invoices

  • Manage client relationships

  • Deliver purchased advertising services

  • Improve website performance

  • Comply with legal obligations

We do not sell personal data.

4. Lawful Basis for Processing

Under UK GDPR, we rely on:

  • Contract – to process orders and deliver advertising services.

  • Legitimate Interests – to respond to business enquiries and operate our website.

  • Consent – for analytics cookies and tracking technologies.

  • Legal Obligation – for accounting and tax compliance.

5. Cookies & Tracking Technologies

Our website uses cookies and related technologies.

We use:

  • Google Analytics 4 (GA4) – to analyse website traffic.

  • Sourcebuster JS – to track referral sources and marketing attribution.

  • WooCommerce – for essential ecommerce functionality.

  • Stripe – for secure payment processing.

  • HubSpot – for CRM and communication tracking.

  • Google Fonts – for website typography.

  • Complianz – to manage cookie consent.

Non-essential cookies (statistics and marketing) are only activated after consent via our cookie banner, in compliance with PECR.

You can manage or withdraw consent at any time via the cookie settings tool.

6. International Data Transfers

Some of our service providers (including Google, Stripe and HubSpot) may process data outside the United Kingdom, including in the United States.

Where international transfers occur, appropriate safeguards are in place, including:

  • UK International Data Transfer Agreements (IDTA)

  • Standard Contractual Clauses

  • Adequacy decisions where applicable

7. Data Retention

We retain personal data as follows:

  • Enquiries: up to 24 months

  • Order and invoice records: minimum 6 years (for UK tax compliance)

  • CRM records: retained while business relationship is active

  • Analytics data: retained according to GA4 settings

We periodically review stored data and delete it when no longer required.

8. Data Security

We implement appropriate security measures including:

  • SSL encryption

  • Secure hosting via IONOS

  • Role-based access controls

  • Secure payment processing via Stripe

  • CRM access restrictions

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent (where applicable)

  • Request data portability

To exercise your rights, contact:
📧 nathan@coderagency.co.uk

You also have the right to complain to:

Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
https://www.ico.org.uk
Helpline: 0303 123 1113

10. Third-Party Services

We use trusted third-party providers to operate our website and services, including:

  • Stripe (payment processing)

  • HubSpot (CRM)

  • Google (analytics and fonts)

  • IONOS (hosting infrastructure)

These providers process data in accordance with their own privacy policies and contractual safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.